Short answers on WABA, automation, shared inbox, Quick Connect, and pricing.
What is the WhatsApp Business API?›
The WhatsApp Business API (also called WABA / Cloud API) is Meta's official API for businesses to message customers at scale with automation, templates, and a shared team inbox — distinct from the consumer WhatsApp or WhatsApp Business app.
What's the difference between the WhatsApp Business app and the Business API?›
The WhatsApp Business app is for small teams on a phone with limited broadcast lists. The WhatsApp Business API is built for scale: multi-agent shared inbox, approved templates, chatbots, and CRM-style workflows through a platform like WABCRM.
Does WABCRM use the official WhatsApp Business API?›
Yes — WABCRM is built on Meta's official WhatsApp Business (Cloud) API. We never use modified apps or unofficial methods.
How much does the WhatsApp Business API cost?›
Meta bills conversation-based fees by category (marketing, utility, authentication; service conversations follow Meta's current rules) and by country. Separately, WABCRM charges a transparent platform subscription for inbox, bots, and campaigns. WABCRM plans start at $19/month (Starter) with a 14-day free trial. No credit card required. Plans include Growth at $49/month and Pro at $129/month.
How does pricing work?›
WABCRM plans start at $19/month (Starter) with a 14-day free trial. No credit card required. Plans include Growth at $49/month and Pro at $129/month.
What is a WhatsApp message template and why does Meta approve them?›
Templates are pre-approved message formats Meta reviews before you can send business-initiated chats outside the customer care window. Approval helps keep content clear, opt-in based, and aligned with WhatsApp policies.
Can I use my existing WhatsApp number?›
Often yes — during onboarding you can migrate a number that meets Meta's requirements. Some numbers already on WhatsApp need a short migration step; our guided setup walks you through it.
Do I need a new phone number for the WhatsApp Business API?›
Not always. You can use an eligible existing number or register a new one. The number must be able to receive a verification code during Meta's registration flow.
How fast is setup?›
Connect your number and go live quickly with guided onboarding — most teams start in about 15 minutes, no coding required.
What is Quick Connect on WABCRM?›
Quick Connect is WABCRM's guided WhatsApp Business API onboarding path — it walks you through connecting a number and going live without a custom developer integration.
Can I send bulk messages?›
Yes — send bulk campaigns using Meta-approved message templates, within WhatsApp's quality and opt-in policies.
Can multiple agents share one WhatsApp number?›
Yes — WABCRM provides a shared team inbox so multiple agents can handle conversations on one WhatsApp Business number with assignment and history in one place.
Do I need to code to build a chatbot?›
No — build automation flows and chatbots in the dashboard with a visual flow builder and AI assistant tools.
Does WABCRM support Qatar, QAR, and SADAD?›
Yes — English and Arabic (RTL), QAR-friendly pricing for Qatar/GCC customers where enabled, and SADAD online payments for eligible GCC subscriptions.
Do you support GCC / Arabic / SADAD?›
Yes — full English and Arabic (RTL), QAR pricing for Qatar, and SADAD online payments for GCC subscriptions where enabled.
How do I get the green verified tick on WhatsApp?›
The green tick (official business badge) is granted by Meta based on their verification criteria for your business profile — not sold as a platform add-on. We can help you prepare a complete Business Manager and WhatsApp profile for Meta's review.
How do I reduce WhatsApp quality-rating risk?›
Use opt-in contacts, send only Meta-approved templates for business-initiated messages, keep content relevant, and honor opt-outs — practices that support a healthy quality rating under WhatsApp's policies.
How does WABCRM keep my messaging compliant?›
Every campaign uses Meta-approved message templates, opt-in contact practices, and built-in quality controls — keeping your messaging aligned with WhatsApp's Business and Commerce policies.
Is it difficult to set up WhatsApp API?›
No prior technical knowledge is required. Step-by-step guides and support help most businesses go live in under 15 minutes.
Can I cancel my subscription anytime?›
Yes — no long-term contracts. Cancel anytime; you are only charged for the period you use.