Clinic guide

WhatsApp appointment booking for clinics — a practical setup

WABCRM supports the actual booking and reminder flows clinics use every day.

  1. 1

    Add departments / doctors / consultation types

    Configure departments, doctors, and visit types so patients always book the right appointment.

  2. 2

    Patients book & reschedule in chat

    The booking assistant handles new appointments and rescheduling — less phone tag at the front desk.

  3. 3

    Confirmations + reminders → fewer no-shows

    Automated template messages keep schedules full and predictable.

  4. 4

    Pre-visit instructions & post-visit follow-up

    Share preparation instructions before visits and follow-up care guidance after appointments.

  5. 5

    Owner sees collections + settlements

    Track payments, collections, and settlements alongside your WhatsApp conversations in one dashboard.

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